From shopping center pioneer to AI trailblazer: ECE counts on Microsoft 365 Copilot | Microsoft Customer Stories
AI is driving change across industries, even in places you might not expect. This customer story shows how ECE Group, a leader in real estate and retail, adopted Microsoft 365 Copilot to streamline workflows, enhance content creation, and empower teams across its organization. Read the story to learn how AI is transforming business operations, then contact PRIVAXI to discuss what Copilot can do for you.
What challenges did ECE face before implementing Microsoft 365 Copilot?
Before implementing Microsoft 365 Copilot, ECE faced challenges related to manual information searches, repetitive tasks, and time-consuming workflows. Employees spent significant time sourcing, collating, and recalculating data from various sources, which was prone to error and took away valuable capacity from their work.
How has Microsoft 365 Copilot improved efficiency at ECE?
Microsoft 365 Copilot has allowed ECE employees to quickly search the company's knowledge base and automate repetitive tasks. As a result, 70 percent of pilot users reported that they could complete their tasks more efficiently, freeing up time for other important activities like learning, quality control, and customer relations.
What is the future plan for ECE with Microsoft 365 Copilot?
ECE plans to further integrate Microsoft 365 Copilot into their operations by utilizing Copilot Studio and Copilot agents to enhance productivity and creativity. The company aims to continue leveraging AI technologies to reduce manual tasks and improve service delivery to customers, reinforcing their commitment to becoming an AI leader in the real estate industry.
From shopping center pioneer to AI trailblazer: ECE counts on Microsoft 365 Copilot | Microsoft Customer Stories
published by PRIVAXI
Our Mission:
A Managed Security Services Provider, a Compliance Firm, and a Risk Management/Readiness and Remediation Assessor – All Under One Roof.
Looking for a comprehensive solution to your security and compliance needs? That’s why we created Privaxi. There was a gap in the market, and we filled it. Privaxi isn’t just a managed security service provider or a compliance firm. Our firm bridges the divide between information security practices and regulatory compliance. Many firms offer information security services, while others provide compliance-related solutions.
We integrate both, providing security and compliance-related services, and we’re a HITRUST Readiness and Remediation assessor. That means we help our clients strengthen their security by identifying cyber risks and vulnerable processes within their operations. We also help our clients meet compliance standards, including HIPAA, HITRUST, PCI-DSS, NIST 800-53, and ISO27001.
Our cloud security team delivers best-in-class services to safeguard your data against threats while maintaining data security best practices and compliance standards.
No two businesses face the same threats. We develop tailor-made strategies to minimize vulnerability to cyber threats and ensure compliance.
Sign in with LinkedIn